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(518) 453-6100
158 Railroad Ave Albany, NY 12205 Behind Target, Northway Shopping Center
4.4 | 69 Reviews

5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence

LG WM6500HBA

Get Rebate Info

Available in 2 Color(s)

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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AI DD® Built-In Intelligence

Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

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Power Clean Big Loads in 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes.

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Wash Two Loads at The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer. (LG SideKick® Sold Separately)

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Simply. Brilliant.

The modern flat front design, black steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

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Information at Every Turn

The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

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Touch Button Control Panel

Streamlined controls feature an LED Touch Button Panel that's as easy on the eyes as it is to use.

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Smooth Surface Helps Prevent Snags

Unlike porcelain and plastic, stainless steel tub and lifters avoid chips that snag on and ruin clothing.

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Life's better when your home runs smart

Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly. 3

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Get It All Done In Less Time

Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

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Smart Pairing

With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

AI DD® Built-In Intelligence Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

Power Clean Big Loads in 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes.

Wash Two Loads at The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer. (LG SideKick® Sold Separately)

Simply. Brilliant. The modern flat front design, black steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

Information at Every Turn The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

Touch Button Control Panel Streamlined controls feature an LED Touch Button Panel that's as easy on the eyes as it is to use.

Smooth Surface Helps Prevent Snags Unlike porcelain and plastic, stainless steel tub and lifters avoid chips that snag on and ruin clothing.

Life's better when your home runs smart Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly. 3

Get It All Done In Less Time Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

Smart Pairing With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • ENERGY STAR® Certified for an efficient clean that saves on water and energy
LAUNDRY APPLIANCE CAPACITY
Capacity 5.0 cu. ft.
SUMMARY
Dial-A-Cycle™ Yes
Electric Dryer Option DLEX6500B
Gas Dryer Option DLGX6501B
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LCD
ENERGY
CEE Tier Tier2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 3
WASHER PROGRAMS
No. of Washer Programs 25
Washer Programs Allergiene®, Rinse+Spin, Bright Whites™, Sweat Stains, Active Wear, AI Wash, Bedding, Color Care, Delicates, Dresses, Hand/Wool, Heavy Duty, Jeans, Kids Wear, Large Load, Normal, Perm. Press, Quick Wash, Sanitary, Small Load, Spin Only, Swimwear, Towels, Tub Clean, X Large Load
No. of Washer Options 15
Washer Options Cycle Customization, Cycle Edit List, Drum Light, Signal, Control Lock, TurboWash®, Add Item, Cold Wash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Ex. Hot, Warm, Cold, Hot, Tap Cold
No. of Spin Speeds 5
Spin Speeds Ex. High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
ThinQ UP™ Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel (One unit)
Control Panel Painted Steel (One unit)
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CB
Pedestal WDP6B
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 1/2" x 42 1/8" x 34 1/4"
Depth with Door Open 57 3/4"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 33 1/8"
Weight (Carton) 216.5 lbs
Weight (Product) 202.6 lbs
Weight (Product/Carton) 202.6 / 216.5 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174052921

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 3,852K 02/26/2024

Owner's Manual Spanish 3,865K 02/26/2024

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 5/2/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Receive a $100 online rebate with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 6/19/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

84% of reviewers recommend this product.

5 Stars

Life saver

Sarah Dee 6/20/2024

Love Way more spectacular than I would have ever expected. The technology for a ventless has arrived Great for condos
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Works like it should

Aquaman71755 6/9/2024

I have had this LG front loading washer for about 2-2 1/2 months now and it has performed like it should with no problems. The mobile app lets me know when the wash has finished and you can program custom cycles if you would like but for me excessive technology is not my cup of tea.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

LG Bad Seal - Repair Refused

RagnarJ 6/8/2024

Purchased to stack units and install in tight location. Built cupboards around unit. First month seal leaks water on the floor. Warranty repair guy came out to fix. Refuses to work on washer until dryer is removed. We purchased a stackable unit paid for professional install by BestBuy. It doesnt make sense to refuse repair. Terrible product leaks. Terrible warranty service cant be fixed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

why on two stars for this maching

stowe 6/7/2024

The steam function cannot be turned off - even when washing in cold water. We called RC Wiley where we bought the washer and was told not their problem during the first year. Trying now to get LG rep out to try and fix. Very frustrating.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Dream Washer

Melissa55 5/16/2024

Great washer Tons of program options capacity is huge Very quite. And she is so pretty
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

King of Dryers

Zeke1129 5/13/2024

I been using this dryer for about 2 weeks and its absolutely amazing Yes it does take longer to dry clothes and that has been a very minor adjustment for us but it has allowed us to configure our laundry room to how we wanted by staking out equipment. Super quiet and our room doesnt feel like a sauna after a load or two. Im a stickler for maintenance with anything I own so by this dryer needing to be maintained a little different and more often isnt an issues for me either. I recommend this machine 100 you can watch my YouTube video on this dryer Texas_G_Longhorns
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome Product

Acan9313 5/10/2024

I bought this washer around a month ago. The technology AI wash combo have been such an awesome addition to have around the house.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Quiet and efficient

Marban 5/1/2024

Love it big enough for comforters quiet and good looking
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good features and smooth operations

Derrick Tupasi 4/27/2024

I only had this product for 2 weeks already everything seems fine now. Machine runs smooth and quiet. I like the functions built into the machine. I hope the electronics and mechanical mechanisms last a long while for the life and use of the machine. I hope if machine does need repair it will not be a hassle to get machine serviced and it can get fixed right away because machine is essential to have working all the time. I have machine warranty registered and also warranted for services a extra 5 years in needed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

In love with this washing machine

Jensmocha01 4/26/2024

I purchased this washing machine about a month ago and am so glad that I did. This is THE BEST washing machine I have ever owned. It cleans and softens my clothes better than my previous not old washing machine. I purchased the pedestal because I have severe neck and back problems and am vertically challenged as well. I no longer struggle to reach the socks and smaller items at the bottom of my top loader. I love love love this machine Thanks LG for making my life so much easier
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good company

Mo23 4/23/2024

I have had my washer and dryer for a few months and so far I am pleased with the performance of both appliances. LG is concerned about customer service. I have called LG with questions and received good response each time.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Machine nice. Installation horrible.

Phil69 4/15/2024

Machine seems fine. Only used it five times so far. Good looking unit. Not five stars because the installation instructions were awful. Im an electrical. I install everything in my house myself. I dont trust Home Depot installers. The washer was sitting on top of a LG pedestal washer. None of the mounting holes lined up with the hardware LG supplied. I called LG for advice and their response was We cant give you information about installing your new LG products . How lame. Being creative I made my own installation brackets in my shop and everything works fine now. But really LG - you couldnt give me installation help ?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love this washer

mathews130 4/6/2024

Wow It took me a few months to research and decide which brand and model of washer dryer to buy. I went back and forth to change to a top load or keep with an LG front load. I decided on this LG front load washer dryer set from Costco. Now that Im using it for the past few weeks Im not sure why I waited so long. I love this washer I mainly use the quick cycle with cold medium spin and medium dirty depending on the load. I have used a few other cycles for towels bedding and delicates. My son slid home at a baseball game into wet muddy wet black turf with white jersey pants. I used Oxyclean to scrub them and then washed with Kirkland detergent and they both came very clean I do leave the drawer open and I wipe out the rubber seal after each wash. I have it set up to my phone and it alerts me when the cycle is finished. There is so much more this machine and technology can do which I will learn over time. Im extremely happy with this washer and I actually love doing laundry
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Easy to to laundry

Jim 1970 3/28/2024

We have had the washer for a month now and we are very pleased with the quality and especially the AI wash cycle. This all the guess work out. The washer determines the amount of water and the temps for the clothes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great machine. Lots of power.

DVCSSR 3/26/2024

Love this machine. It has 5 sprayer jets that inject water/soap onto the clothes. The rinse cycle is great. The machine drains the water completely and uses fresh water up to 3 times during a cycle. It will rinse up to 3 times which is great for heavier items like jeans and towels. If you remember at the last minute your favorite outfit needs washed there is a quick wash cycle that is 18 mins long. I have notice our water bill has gone down by 1 cubic foot of water. And the machine is very quiet. You do need a pedestal for the machine because it sits so low. It spins clothes so incredible dry with 1300 rpm. Jeans take 25 mins to dry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Ace4 3/25/2024

I have been with another brand of appliances for the longest time and I was a bit scared to change and try different brand but I am very satisfied with my new LG dryer. It gets the job done and many more options to do. I can even control on my phone and also notifies me when the cycle is finished Its just great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LG makes excellent washer/dryer

Bia68 3/22/2024

After owning an LG washer and dryer for 17 years it was time for a new set. We love our new LG washer and dryer The new set has additional settings that we really appreciate. The updated models are very sleek and quite efficient. LG is the way to go They last longer than any other washer and dryer we have ever owned.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome smart washer

Jortiz 3/20/2024

Awesome smart washer and nice look. An upgrade from my old washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Matching Washer and Dryer

5356 3/15/2024

We bought our LG washer last month and its great. We also bought the matching dryer in the dark gray. Theyre much quieter than our old machines. My wife likes that she operate them with app. Pretty cool.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent Choice

SVC12 3/6/2024

We bought the WN6500 washer and DLEX 6500B dryer. to replace our prior LG washer and dryer that lasted 16 years. We like the ease of use the multiple cycle choices and the large capacity we can wash a king size comforter and even king size pillows without problems.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very Nice Washer

Mel0906 2/28/2024

Bought this LG washer in November. It does a great job and has many cycles to choose from.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Nice complement to the laundry room

RH 2024 2/28/2024

Love my new front loader set all the options the ease of use--they look amazing in my laundry room.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great

GACMom 2/26/2024

Return customer after 15 yrs. This new once is actually a replacement for the one we picked up. We requested replacement since after unboxing there was damage to the front in that there was a dent. So we quickly returned and received replacement same day. Love the functions the app and AI intelligence. Also love the color which appears more of a deep charcoal grey. Love everything about it. We have the matching dryer too.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Dont buy this washer

Mrs gert 2/24/2024

I doubt I will be receiving any money for this review. I bought the washer and dryer set from Costco in June. This is the worst wash machine I have ever had. I wanted a bigger washing machine so that I could wash things like dog beds. This machine although bigger handles it worse than my old machine. You have to do a tub clean all the time or the machine will leak. Again never had to do this before. It becomes unbalanced very often. And until I found the trick on how to do a spin only cycle. Because it does not appear on the Dial you have to find it by going on YouTube I didnt know how to get the water out of the bottom of the machine. Do not purchase this machine The dryer is fine nothing special.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great

GACMom 2/23/2024

We are a repeat customer. Owning a set for 15 years but decided it was time for a new set instead of my handy husband continuing to replace parts. So far so good with this new set. Love the intelligence this set includes. And love the black color which actually appears more of a dark charcoal gray.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Replacing our 25 year old washer and dryer

5356 2/14/2024

We love this washer. It has great features besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Amazing washer

tan61 2/5/2024

Bought this a couple of weeks ago and Im so glad I did. The design and features are amazing
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Close but greed and lazy engineering kills a good

Please finishing drying 2/2/2024

Dryer sensor is ineffective. Very expensive unit. Yet the the charge extra for something as simple as the dryer rack for steam.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Its ok not great

Dann M 2/2/2024

I had higher expectations. Have been careful not to use too much detergent or overload yet have twice had greasy looking spots. As for AI I think its just gimmick as I cant see any benefit to it versus choosing the right cycle and probably its worse because I know whats in there
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love my LG front loaders

RH79 2/2/2024

I have had LG in the past and always happy with the brand. I love my new set and all the features it offers along with cool colors. I havent had this set but a few months but I do not foresee any issues.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

great machine and great support

gary23 1/31/2024

bought about two months ago love it had a few questions and called customer support which was excellent answered all my questions and helped me utilize my machine to my needs
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

GennyR 1/29/2024

I purchased the washer and dryer set. I enjoy the AI feature on both and it seems to be more efficient.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features and washes well

eryan82 1/15/2024

Ive been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Dont buy from lg.com

hopeless customer 1/15/2024

We bought this item along with a washer and dryer combo before Thanksgiving with installation service from lg.com. The local installation team delayed the installation for a day and showed up 6 hours later than the scheduled time without notification. They left this machine an error code and told us they would fix it the next week. Our nightmare started. The washer sit there for two months with the error code. We spent hours to contact the installation company as well as the lg.com. The local team didnt want to work with us. They mentioned it missed some parts but they cant get them. The lg.com escalated our case to the highest level as they told us. We received a text message that the contact person went to vacation for a week. After a week the case was closed with no solution. Another funny thing is we have never signed the completion form but it showed the status as completed at lg.com. This is the first time we bought from this website and the...last...time
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

Great washer

Joe2323 12/29/2023

I have had this washer for a couple of months. Awesome washer so far and wouldnt go back to what I had. LG has quality products.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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1 Stars

Bad product

Jignesh chaudhari 12/26/2023

I bought LG washer and dryer set from lowes end of November 2023. LG Washer isnt working so I called electrician before return to lowes in 48 hours. Electrician came and on same gfci he run 2 high waltage hair dryer gfci not turning off. So called Lowes send me replacement but same problem with second LG washer. Its turning off gfci switch so called different electrician. In same plug he use his high voltage drill and everything working fine. He told me something wrong with LG machine. So I didnt send back to lowes I called LG customer service. LG couldnt figure out why is tripping gfci. After almost month LG think something wrong with gfci switch so again I called electrician 3rd time he use his high voltage drill and vacuum on same gfci plug everything worked. Only LG washer isnt working with gfci plug. So again I called LG but they didnt return my money or figure out problem with LG washer machine. I will not give even one star to This LG washer machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Simple yet elegant.

Joe2323 12/24/2023

Ive had this for a couple of months and love it. Not going back to top load or any other brand.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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1 Stars

Lackluster Customer Support

FuelerX 12/21/2023

I would like to review this product but it hasnt been delivered yet. LG sent me an email with a link asking for a review so here we go. Ordered from LG.com on November 25 during Black Friday sales event with a December 7 in-home delivery and installation. Current expected delivery is January 11. I didnt get proactive communication from LG or their delivery partner so I reached out on December 7 for a status inquiry. All LG could tell me was that I needed to call the delivery agent. Tried the delivery agent multiple times and got no answer. 9 days later FINALLY talked to someone at the delivery agent and was advised that the order didnt arrive with them until December 13 but they are so swamped the earliest they can get it to me is January 11. Three follow-up calls to LG Customer Support results in little sympathy and no path to resolution other than wait for the order to be delivered. I have suggested three possible outcomes to LG and have not received any direction from them in the past three days other than to wait...one of the suggested outcomes by me was a cancelled order and a complete refund. I can buy from a competitor that has same day or next-day delivery.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great features

Diane 27 12/19/2023

I love it. It has everything that I wanted in a washer. I can wash a queen size blanket and not have to go to the laundry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Works Good

HumpDaddy 12/16/2023

We bought this washer with matching dryer about a month ago and so far they are working well. The only caviats are the washer door must stay open after a wash to allow it to dry and air out inside otherwise the inside will start to mildew because the door seal is very good. Also the touch screen has to be reset by unplugging the machine otherwise it does not register touching it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Ferokid 12/16/2023

I bought this 2 months ago and the two front digital displays stopped working already. We had to have a technician come in and replace them
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

HappyLG Customer 12/1/2023

Love it new and using it Great quality a big LG supporter
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Sleek modern updated tech

WM6500 12/1/2023

Bought this a few weeks ago and love it So sleek and easy-to-use
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent performance

MPR51 11/30/2023

We made this purchase because of the good reviews and we are thoroughly impressed with it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Out with the old...in with the new

Rob_T 11/14/2023

We purchased this to replace an older LG washer and dryer that was in the home we purchased about 3 years ago. The older combo unit was from 2017. We originally were searching for another brand due to the common problem with front load washers which is the tub evacuation pump failure. Also add the annoyance of having to open the bottom of the washer to drain the dirt trap every month as suggested. After reading reviews of other brands we decided to go with the brand we know best so were aware of the problems that could arise and wouldnt have to experience a new set of concerns with the other washer and dryer units. This new washer is extremely quiet and more efficient in the way it cleans clothes. After about 20 loads or so it called for a drum cleaning which was a nice feature. Hopefully a preventative step in longevity. The fit and finish is nice extremely well put together and hopefully it will give us years of trouble free use...fingers crossed. With all appliances you get what you pay for and the price group for this particular washer with the features offered was fair. It wasnt the cheapest wasnt the most expensive but I felt the updated features offered value over the competition. Overall were happy with the purchase and look forward to adding more LG products in our home.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Happy Wife Happy Life

Sdean 11/5/2023

My wife loves her new LG washer and dryer Happy wife happy life A perfect addition to a move I to a new house
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Dont think twice buy it

mlpetrozelli 11/3/2023

Fantastic washer very quiet and efficient plus so much tech esp. the app with updates
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

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5 Stars

Large load capacity

Satisfied 76 11/2/2023

I purchased this washer and find it to be superior. The size load and features are great. I would not hesitate to recommend this washer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Easy to use controls

Carlee2015 10/31/2023

Great machine Works and cleans as expected its amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Features1

Raj1230 10/23/2023

We bought this Washer/Dryer set a month ago. We have been using them regularly and they both work great. We like AI feature in both the Washer and Dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value